Privacy Policy

Introduction

EcoGreen Plumbing ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.ecogreenplumbing.co.uk (the "Website") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you use our Website or services, we may collect personally identifiable information that you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Postal address
• Any other information you choose to provide

Non-Personal Information

We may also collect non-personal information about your interaction with our Website, including:

• Browser type
• IP address
• Pages visited
• Time spent on the Website
• Referring website

How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services
• To respond to your inquiries, questions, and/or other requests
• To process your service requests
• To improve our Website and services
• To send periodic emails regarding our services (if you have opted in)
• To monitor the usage of our Website
• To detect, prevent, and address technical issues

Cookies

We use cookies to collect information and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Third-Party Links

Our Website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party websites or services. We advise you to review the privacy policy of every site you visit.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Security

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

Under the GDPR, you have the following rights:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at mark@ecogreenplumbing.co.uk.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.